Meet the team
Dr Steve Bliss
Clinic Owner and Veterinarian
Dr Steven Bliss is the proud owner of Gray Street Veterinary Clinic and has been serving the Emerald community since August 2009. His passion for animals led him to pursue a career in veterinary medicine, and he considers it one of the best professions in the world. Originally from a small beef cattle property near Millmerran on the Darling Downs, Steve has always had a keen interest in animals.
Steve graduated from the University of Queensland in 2005, and since then, he has worked in Tenterfield, Toowoomba, and various parts of the UK. He has developed a reputation for providing exceptional veterinary care to his patients and is highly respected within the veterinary community.
Steve’s special interests include, but are not limited to, equine and small animal dentistry, beef cattle herd health improvement, orthopaedic surgery, fracture repair, and all small animal surgeries. He is dedicated to staying up-to-date with the latest developments in veterinary medicine and continually enhances his skills and knowledge to provide the best possible care for his patients.
Steve’s warm and friendly demeanor, coupled with his expertise and experience, have endeared him to the Emerald community. He is committed to providing exceptional veterinary care to every animal that comes through his doors and values building long-term relationships with his clients. We are proud to have him as the owner of Gray Street Veterinary Clinic.
Dr Shannon Goodwin
Dr Shannon Goodwin is a skilled mixed-animal veterinarian who graduated from James Cook University in Townsville in 2016 with a Bachelor of Veterinary Science. She started her career at a mixed practice clinic in Bundaberg QLD before returning home to Central Queensland and joining the team at Gray Street Veterinary Clinic in June 2018.
Shan’s passion for animals and her expertise in veterinary medicine are highly respected by her colleagues and clients alike. She enjoys the variety that comes with her profession and is equally comfortable in the clinic and out in the field. Whether it’s a simple desexing procedure, equine dentals, equine castrations, or cattle pregnancy testing, Shan is always up for the challenge.
Shan’s special interests lie in orthopaedic surgery and anything related to cattle. Her expertise in these areas has made her a valuable asset to the clinic, and she is highly sought after for her skills and knowledge.
Outside of work, Shan loves to spend time with her beloved Springer Spaniel X dog, Mia.
Shan’s commitment to providing the best possible care to her animal patients, her expertise, and her warm and friendly demeanour have earned her a reputation as one of the top veterinarians in Central Queensland. We are proud to have her as part of our team at Gray Street Veterinary Clinic.
Dr Morgan Rideout
Meet Dr. Morgan Rideout, a highly skilled veterinarian who has been an invaluable member of our team at Gray Street Veterinary Clinic since April 2021. After completing her studies at James Cook University in Townsville and graduating in 2020, Dr. Morgan has been practicing for two years and continues to find the work incredibly rewarding.
Growing up on a cattle property between Mt Larcom and Calliope, Dr. Morgan has always had a passion for working with animals. She particularly enjoys visiting local properties and caring for large animals, relishing the opportunity to be out and about in the great outdoors.
When Dr. Morgan isn’t hard at work at the clinic, she can be found enjoying one of her many hobbies. She’s an avid camp drafter and loves nothing more than spending time with her beloved Jack Russell, Goose. Interestingly, Dr. Morgan is also a type 1 diabetic with a phobia of needles, making her a unique and inspiring member of our team.
Dr Ashley Heilbronn
Dr Ashley Heilbronn is a valuable addition to our veterinary team, having joined us in April 2022 at Gray Street Veterinary Clinic. As a qualified veterinarian since 2018, Ashley has acquired extensive experience in animal care and welfare. Prior to joining our clinic, she worked at a mixed practice clinic in Moranbah for three years, where she gained vast knowledge and skills in dealing with different types of animals, from large animals to cats and dogs.
Ashley loves the variety that each day brings in her profession, and she is passionate about providing the best possible care for her animal patients. She enjoys seeing cats and dogs at the clinic, but also has experience in visiting large animals. Ashley believes that every animal deserves individualized attention and treatment, and she is committed to taking the time to get to know her patients and their owners.
Outside of work, Ashley is an avid equestrian enthusiast and loves to spend time with her horses. She enjoys riding and competing in horse shows, where she has achieved numerous accomplishments. Ashley also values spending time with her family and friends and her furry friends at home, a cat named Maize and her dog, Cash William.
Ashley’s expertise and warm and compassionate nature have already endeared her to our clients and her colleagues. We are thrilled to have her as part of our veterinary team, and we are confident that she will provide exceptional care to every animal that comes through our doors.
Dr Alice Bowden
Dr Alice Bowden is the newest member of our veterinary team, having recently graduated in 2022. Alice’s passion for animals led her to pursue a career in veterinary medicine, and she brings a wealth of knowledge and enthusiasm to our practice.
Alice’s dedication to her patients is evident in her approach to veterinary care. She believes that every animal deserves individualized attention and treatment, and takes the time to get to know her patients and their owners. Alice is committed to continuing her education and staying up-to-date with the latest developments in veterinary medicine to provide the best possible care for her patients.
As a veterinarian at our practice, Alice is involved in all aspects of veterinary care, from routine check-ups to emergency procedures. She works closely with her colleagues to ensure that every animal receives the highest standard of care. Alice is passionate about educating pet owners on the best ways to care for their pets, and she enjoys building relationships with them over time.
Alice’s warm and compassionate nature has already endeared her to our clients, and we are thrilled to have her as part of our team. She is a valuable addition to our practice and is dedicated to providing exceptional veterinary care to every animal that comes through our doors.
Meet Jordan, our dedicated Veterinary Nurse who has been a valued member of the Gray Street team since July 2019. Jordan grew up on a beef cattle property outside of Springsure QLD and was a long term client of ours before joining the team. Starting as a receptionist, she quickly showed a keen interest in nursing and started her trainee nurse journey in March 2020.
Since then, Jordan has been thoroughly enjoying learning the ins and outs of the veterinary nursing profession and is pleasantly surprised by the diverse cases that every day brings. With a passion for hospital cases, genetics/reproduction, surgery, and large animal cases, she brings a wealth of knowledge and experience to our practice.
When Jordan is not at work, she enjoys spending time with her partner Dustin and her six dogs, Kevin, Betty, Ivy, Sarge, Boot, and Millie. You can often find her renovating her house or visiting her parents’ properties to help out when she can.
We are fortunate to have Jordan as part of our team, and we know that her dedication, experience, and passion for animal care make her an outstanding Veterinary Nurse.
Head Veterinary Nurse
Hannah is our wonderful kennel hand at Gray Street! She has grown up in Emerald and has a keen interest in the veterinary industry. Hannah came to us for work experience originally in Grade 10 and now two years down the track, works with us after school and on the weekends. Between school, working with us, homework, crossfit, band practice and cooking the best cakes ever, Hannah enjoys hanging out with her beautiful blue heeler and her droughtmaster heifer – Skooter and Darla. She is a very busy girl, bubbly, energetic, super helpful and we are so grateful that she chooses to spend the little time she has left in her day as a part of our team. Hannah intends to have a break from her study after school and dive straight back into the veterinary world at university.
Meet Viv Taylor, our friendly Receptionist here at Gray Street Veterinary Clinic! Originally from a grain and cattle property outside Capella, Viv has been living on a sheep and cattle property outside Springsure for the past 21 years. She joined our team in February 2020, bringing with her a wealth of knowledge and experience in customer service.
Viv’s favorite aspects of her job include the family atmosphere of the Gray Street staff and the close relationships we have with all of our clients. She loves being surrounded by animals daily and has quite the collection of pets herself, including four pugs, two cats, 18 goats, six alpacas, and three horses.
Fun fact about Viv? She once hiked to Mt Everest! Her adventurous spirit and passion for animals make her a valuable asset to our team, and we are lucky to have her as part of the Gray Street family.
Meet Emily, our newest Veterinary Nurse at Gray Street Veterinary! Originally from a small town in NSW called Tenterfield, Emily recently made the big move to Emerald just to join our team. She brings with her a few years of experience, having been in the industry since graduating high school in 2017.
Emily’s passion for working with large animals and emergency medicine has already proven to be a great asset to our team. She enjoys the diverse cases that she encounters at Gray Street Veterinary Clinic and is always eager to learn more. When she’s not hard at work, you can find her riding horses, playing basketball, or even a game of squash – talk about an active lifestyle!
Although Emily has moved up without a furry friend, she hopes to add a Jack Russell or a miniature Dachshund to her family in the near future. If you see her around, please make her feel welcome! Her friendly demeanor and passion for animal care make her a valuable addition to our team.
Say hello to Imigen, our newest addition to the Gray Street Veterinary Clinic team! Imigen joined us in March 2022, bringing with her four years of experience in veterinary nursing. Her passion for learning new things and seeing litters of puppies come through the clinic makes her a valuable member of our team.
Originally from Mackay, Imigen’s interest in nursing and career started in her hometown. Her dedication to expanding her nursing knowledge and skills has made her a great asset to our team. When she’s not busy at work, Imigen enjoys swimming and attending local rodeos with her friends.
We’re thrilled to have Imigen join us, and we know she’ll fit in perfectly with our team. Welcome, Imigen!
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