Meet the team

Dr Steve Bliss

Clinic Owner and Veterinarian

Steve is the owner of Gray Street Veterinary Clinic and has been in Emerald since August 2009. He loves his job and thinks it is one of the best professions in the world. Originally hailing from a small beef cattle property near Millmerran on the Darling Downs he has always had an interest in Animals. He completed his Veterinary studies at the University of Queensland in 2005. Since graduation he has worked in Tenterfield, Toowoomba and various parts of the UK.
Special veterinary interests include but not limited to Equine and small animal dentistry, beef cattle herd health improvement, orthopaedic surgery and fracture repair and all small animal surgeries.

Dr Shannon Goodwin


Shannon graduated from James Cook University, Townsville in 2016 with a Bachelor of Veterinary Science.

She worked in a mixed practice clinic in Bundaberg QLD after graduating until June of 2018 when she returned home to Central Queensland and joined our team at Gray Street Vets. Shan is a mixed-animal veterinarian and loves the variety of being in clinic and out in the field. Whether is be doing straight forward desexings, equine dentals, equine castrations or cattle pregnancy testing she has got it covered. She has a keen interest in orthopaedic surgery and anything to do with cattle. In her spare time she loves to hang out with her Springer Spaniel X dog Mia. 

Dr Jack Atkin-smith


Jack Atkin-Smith was offered a job as our newest Mixed-Animal Veterinarian in September 2017 when he came to us for placement. He graduated Doctor of Veterinary Medicine at the University of Adelaide shortly afterwards and made the big move to Emerald. Jack is a keen learner in both small and large animals, taking every challenge in his stride like an old hand. He is a keen fisherman in his spare time and a highly valued member in our team.

Dr Morgan Rideout


Morgan joined our team here at Gray Street Veterinary Clinic in April 2021. Having studied at James Cook University in Townsville and graduating in 2020, Dr Morgan has been qualified for 2 years and loves that no two days are ever the same! She grew up on a cattle property, between Mt Larcom and Calliope so loves to be out and about visiting our large animals on local properties. Outside of work Morgan enjoys camp drafting with friends and spending time with her little Jack Russell, Goose. A fun fact about Morgan is that she is a type 1 diabetic, with a phobia of needles.

Dr Ashley Heilbronn


Dr Ashley is our new vet who joined the team at the start of April 2022. Having graduated from James Cook University in 2018, she is heading into her 4th year as a qualified vet, and enjoys the variety that each day brings. She has previously worked in a mixed practice clinic in Moranbah for three years before joining the team here at Gray Street Veterinary Clinic. She enjoys visiting large animals but loves to see the cats and dogs that come through the clinic. Ashley’s hobbies outside of work include riding her horses and spending time with family and friends. At home Ashley has a cat called Maize and her dog Cash William.


Welcome to the team Ashley!

Tess McNamara

Veterinary Nurse

Tess McNamara joined our team in July, 2017 as a Veterinary Nurse for both large and small animals after working for three years previously in this profession at Chinchilla and Maranoa practices. Tess thoroughly enjoys large animal work – horses in particular – as well as small animal surgeries and has just finished her first season in Equine Reproduction at Central Queensland Breeding Centre. On the weekends she spends her time with her three competition horses on the campdraft circuit.

Jordan Stevenson

Trainee Veterinary Nurse

Jordan grew up on a beef cattle property outside of Springsure QLD and before working here was a long term client of ours. Jordan joined the Gray Street team in July 2019 as a receptionist and then after showing a keen interest in nursing, started as a trainee nurse in March 2020. Jordan has been thoroughly enjoying learning the ins and outs of the veterinary nursing profession, and is pleasantly surprised with the diverse cases that every day brings. Her special interests in the industry include hospital cases, genetics/reproduction, surgery and large animal cases. At home Jordan is usually busy finding new ways to renovate her house alongside her partner Dustin, and her 6 dogs Kevin, Betty, Ivy, Sarge, Boot, and Millie or visiting her parents properties to help out when she can.

Hannah Ryan

Trainee Veterinary Nurse

Hannah is our wonderful kennel hand at Gray Street! She has grown up in Emerald and has a keen interest in the veterinary industry. Hannah came to us for work experience originally in Grade 10 and now two years down the track, works with us after school and on the weekends. Between school, working with us, homework, crossfit, band practice and cooking the best cakes ever, Hannah enjoys hanging out with her beautiful blue heeler and her droughtmaster heifer – Skooter and Darla. She is a very busy girl, bubbly, energetic, super helpful and we are so grateful that she chooses to spend the little time she has left in her day as a part of our team. Hannah intends to have a break from her study after school and dive straight back into the veterinary world at university.

Viv Taylor


Meet our team! Receptionist Viv Taylor . Viv grew up on a grain and cattle property outside Capella and for the last 21 years has lived on a sheep and cattle property outside Springsure. Viv joined the Gray Street Veterinary team as our Receptionist in February 2020. Viv, what are the areas of your job you enjoy the most? “The family atmosphere of the Gray Street staff, and how close we are with all of our clients”. Viv surrounds herself with pets daily, including, 4 pugs, 2 cats, 18 goats, 6 alpacas and 3 horses”. Fun fact about yourself? “I once hiked to Mt Everest”. 

Emily Butler


If you have seen this friendly face around lately, you’ve already met our newest veterinary nurse, Emily.
Emily recently made the big move from a small town in NSW called Tenterfield, just to come hang out with us! Emily brings a few years of experience with her, having being in the industry since she graduated high school in 2017. Emily really enjoys working with large animals and also emergency medicine which she has already found there is no shortage of at GSVC! When Emily isn’t hard at work you will find her riding horses, playing basketball and also squash! Talk about active!
Emily has moved up here without a furry friend but would love to get a Jack Russell or a miniature Dachshund.
Please make Emily feel welcome if you see her around 😊

Imigen McGee


Nurse Imigen joined the team at Gray Street in early March, after having worked in Mackay for several years. She has been veterinary nursing for 4 years and her main interests include learning new things and seeing the litters of puppies that come through the clinic.  Her interest of learning is a great help for her to expand her nursing knowledge, making her a great asset to the team.
Imigen grew up in Mackay, where both her interest for nursing and her career started. Her hobbies outside of work include; swimming and attending local rodeos with friends.

Welcome to the team Imigen, we hope you love it!
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