Meet the team

Dr Steve Bliss

Clinic Owner and Veterinarian

Steve is the owner of Gray Street Veterinary Clinic and has been in Emerald since August 2009. He loves his job and thinks it is one of the best professions in the world. Originally hailing from a small beef cattle property near Millmerran on the Darling Downs he has always had an interest in Animals. He completed his Veterinary studies at the University of Queensland in 2005. Since graduation he has worked in Tenterfield, Toowoomba and various parts of the UK.
Special veterinary interests include but not limited to Equine and small animal dentistry, beef cattle herd health improvement, orthopaedic surgery and fracture repair and all small animal surgeries.

Dr Shannon Goodwin


Shannon graduated from James Cook University, Townsville in 2016 with a Bachelor of Veterinary Science.

She worked in a mixed practice clinic in Bundaberg QLD after graduating until June of 2018 when she returned home to Central Queensland and joined our team at Gray Street Vets. Shan is a mixed-animal veterinarian and loves the variety of being in clinic and out in the field. Whether is be doing straight forward desexings, equine dentals, equine castrations or cattle pregnancy testing she has got it covered. She has a keen interest in orthopaedic surgery and anything to do with cattle. In her spare time she loves to hang out with her Springer Spaniel X dog Mia. 

Dr Jack Atkin-smith


Jack Atkin-Smith was offered a job as our newest Mixed-Animal Veterinarian in September 2017 when he came to us for placement. He graduated Doctor of Veterinary Medicine at the University of Adelaide shortly afterwards and made the big move to Emerald. Jack is a keen learner in both small and large animals, taking every challenge in his stride like an old hand. He is a keen fisherman in his spare time and a highly valued member in our team.

Dr Alex Browning


Growing up on a sheep and cattle property outside of a small town in South Queensland called Bollon, Alex knows the ins and outs of the land and has brought that experience with her to the clinic. After graduating from James Cook University, Alex worked a vet clinic in Ingham before starting with us in October 2020 and has been enjoying every minute of our diverse and fast paced clinic! Alex has a special interest in both orthopedic and soft tissue surgery, as well as large animals.


Practice Manager

Dennice started at Gray Street as our receptionist in July 2015. At the end of 2017, she became our Practice Manager, bring with her prior management experience. Dennice has a passion for seeing the staff of the clinic grow and succeed in not only their clinic roles, but also outside of work. When Dennice isn’t working (which is rarely), she spends time with her family and cats at home. She comes from a rural background growing up on nearly 70,000 acres in South West Queensland, still assisting on the family farm when possible.

Tess McNamara

Veterinary Nurse

Tess McNamara joined our team in July, 2017 as a Veterinary Nurse for both large and small animals after working for three years previously in this profession at Chinchilla and Maranoa practices. Tess thoroughly enjoys large animal work – horses in particular – as well as small animal surgeries and has just finished her first season in Equine Reproduction at Central Queensland Breeding Centre. On the weekends she spends her time with her three competition horses on the campdraft circuit.

Makenzi Sypher

Veterinary Nurse

Makenzi joined us in January 2019 as the newest member of our nursing staff. She is currently studying a Certificate II in Veterinary Nursing. Makenzi is enjoying learning the ropes of the clinic, and learning new things. Makenzi comes from a property outside of Alpha, where she loves doing cattle work, riding her horses and looking after all the poddies and other pets. 

Jordan Stevenson

Trainee Veterinary Nurse

Jordan grew up on a beef cattle property outside of Springsure QLD and before working here was a long term client of ours. Jordan joined the Gray Street team in July 2019 as a receptionist and then after showing a keen interest in nursing, started as a trainee nurse in March 2020. Jordan has been thoroughly enjoying learning the ins and outs of the veterinary nursing profession, and is pleasantly surprised with the diverse cases that every day brings. Her special interests in the industry include hospital cases, genetics/reproduction, surgery and large animal cases. At home Jordan is usually busy finding new ways to renovate her house alongside her partner Dustin, and her 6 dogs Kevin, Betty, Ivy, Sarge, Boot, and Millie or visiting her parents properties to help out when she can.

Hannah Ryan

Trainee Veterinary Nurse

Hannah is our wonderful kennel hand at Gray Street! She has grown up in Emerald and has a keen interest in the veterinary industry. Hannah came to us for work experience originally in Grade 10 and now two years down the track, works with us after school and on the weekends. Between school, working with us, homework, crossfit, band practice and cooking the best cakes ever, Hannah enjoys hanging out with her beautiful blue heeler and her droughtmaster heifer – Skooter and Darla. She is a very busy girl, bubbly, energetic, super helpful and we are so grateful that she chooses to spend the little time she has left in her day as a part of our team. Hannah intends to have a break from her study after school and dive straight back into the veterinary world at university.

Viv Taylor


Meet our team! Receptionist Viv Taylor . Viv grew up on a grain and cattle property outside Capella and for the last 21 years has lived on a sheep and cattle property outside Springsure. Viv joined the Gray Street Veterinary team as our Receptionist in February 2020. Viv, what are the areas of your job you enjoy the most? “The family atmosphere of the Gray Street staff, and how close we are with all of our clients”. Viv surrounds herself with pets daily, including, 4 pugs, 2 cats, 18 goats, 6 alpacas and 3 horses”. Fun fact about yourself? “I once hiked to Mt Everest”. 

Tricia Burdett

Veterinary Nurse

Trish joined our team in early November 2018, bringing with her a Certificate IV in Veterinary Nursing along with extensive knowledge in small animal surgery and wildlife. She has previously worked with the RSPCA and in a specialist centre in the Brisbane area. Tricia’s favourite part of nursing is the surgery preparation, monitoring and recovery of patients, whether it be a straight forward desexing through to orthopaedic and emergency surgeries. 


When she isn’t at work, she loves to hang out with her 3 kids and ride her horses/ponies.

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